FAQ's

What type of connection does FXCM Pro offer to their platform?

FXCM Pro is a web based platform accessible via standard internet or via a dedicated line.  Clients can open a ...

What type of customers will most benefit from an account with FXCM Pro?

FXCM Pro clients are larger institutions and hedge funds trading currency for delivery with a Prime Broker. FXCM Pro is ...

Who is on the other side of my transaction?

FXCM Pro customers trade on prices direct from the world’s largest banks and also on prices made by other customers.  ...

What kind of service can I expect?

FXCM Pro provides 24hr a day service around the world. With one phone number globally we are able to offer clients ...

How does one open an account?

If you are interested in opening an account please contact support@fxcmpro.com. Our team will send you the FXCM Pro User Agreement ...

What are the costs of opening an account with FXCM Pro?

FXCM Pro charges only on the spread of a transaction.  There are no additional fees.

  • Contact FXCM

    FXCM Pro is available 24 hours a day, 7 days a week via e-mail and telephone.

    Sales: sales@fxcmpro.com
    Support: support@fxcmpro.com
    Operations: ops@fxcmpro.com

    Sales/Dealing Phone Numbers:
    +1 (212) 201-7319 (New York)
    +44 207 398-4052 (London)
    +852 2119-7605 (Hong Kong)

    Fax: +1 (646) 432-2994

    New York Headquarters:
    Forex Capital Markets
    32 Old Slip, 10th Floor
    New York , NY 10005